The Damage that can be Done

MSPs deal with some of the most sensitive data and information within the entire IT industry, including information such as SOPs, passwords, and client credentials. The wake-up call happened last year when SolarWinds was hacked by a high-level cyber-attack that exposed thousands of clients’ information. According to Varonis.com, it takes an average of 228 days for a company to recover from a data breach in 2020, which can cause financial losses in the millions depending on the size of the business. The real question is now: How can you protect your business and information going forward?

Best Practices for Security

Though no one can control the external threat that cyber hackers can present, one can control the internal processes within their MSP to ensure that precious data is protected. Here are some common best security practices that you can implement for your MSP today:

• Enforce both multifactor authentication and one-time passwords, to combat hackers from using compromised credential to log in to remote access tools
• Have a contingency plan in place; for a worst-case scenario you want to have your team ready to respond as quickly as possible in following proper procedures
• Maintain security roles for all systems and ensure all users fall into a specific role that gives them access to only what they need.

How Does SyncMonkey Secure Data?

Syncmonkey makes cybersecurity and data protection, a top priority when developing its robust documentation management tool. Many of the best practices stated above, are directly implemented within the platform such as OTP, MFA, and account monitoring.

SyncMonkey is also now SOC2 certified, to further improve cybersecurity measures. Using Tugboat as an audit readiness tool, we were able to automate and track every step of SOC2 process using their policy templates and evidence collection methods. Check out this article from TugBoat to learn the full story of SyncMonkey’s SOC2 compliance.

Security for the Future

There are a variety of cybersecurity products available for different IT companies. Though it is worth investing into one of these options, having your everyday MSP tools already secure provides an even greater peace of mind. That’s where SyncMonkey looks to deliver that sense of security when it comes to MSP documentation. To learn more about SyncMonkey’s security measures, talk with an expert today, OR see try out the platform yourself on a FREE 15-day trial.